What Time Does United Airlines Customer Service Close?

Writing by Posted On: September 17, 2023
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Chief Editor of - Elite Fly USA

Are you a frequent flyer with United Airlines and need to get in touch with their customer service? Are you wondering what time their customer service closes? Look no further! In this article, we will provide you with all the information you need to know about United Airlines customer service hours, so you can plan accordingly and get the support you need.

Whether you have a question about your reservation, need to make a change to your flight, or have an issue that needs to be resolved, United Airlines customer service is available to assist you. So, let’s dive in and find out what time United Airlines customer service closes and how to reach them.

The United Airlines customer service hours vary by department and location. Generally, customer service is available 24/7 for flight reservations and changes. For other inquiries, such as baggage and refunds, customer service is available from 7:00 am to midnight (Central Time). You can reach United Airlines customer service by phone, email, or live chat on their website.

What Time Does United Airlines Customer Service Close?

What Time Does United Airlines Customer Service Close?

Have you ever needed to contact United Airlines customer service but found it difficult to determine their closing time? Whether you need to change a flight, inquire about baggage policies, or have any other questions or concerns, it’s important to know when their customer service department is available. In this article, we’ll provide you with all the information you need about United Airlines customer service closing times.

1. United Airlines Customer Service Hours

United Airlines’ customer service department is available 24/7. This means that you can call them at any time of the day or night, seven days a week. They also have a live chat option on their website that is available during the same hours.

If you prefer to speak with a United Airlines representative over the phone, their customer service number is 1-800-864-8331. You can also reach them by email at [email protected].

2. Benefits of Contacting United Airlines Customer Service

There are many benefits to contacting United Airlines customer service. For example, if you need to change your flight, they can help you find a new itinerary that works for you. They can also answer any questions you have about baggage policies, flight cancellations or delays, and more.

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Additionally, if you’re a member of the United Airlines loyalty program, MileagePlus, customer service representatives can help you with anything related to your account, including earning and redeeming miles, upgrading your seat, and more.

3. How to Contact United Airlines Customer Service

There are several ways to contact United Airlines customer service. The easiest way is to call their customer service number at 1-800-864-8331. If you’re calling from outside the United States, you can find the appropriate number on their website.

Alternatively, you can reach out to them via email at [email protected]. Keep in mind that it may take longer to receive a response via email than it would over the phone.

4. United Airlines Customer Service Vs Competitors

Compared to its competitors, United Airlines offers some of the best customer service in the industry. They have a 24/7 customer service department that is always available to help you with any questions or concerns you may have.

In contrast, some other airlines only offer limited customer service hours or may not have a live chat option available. United Airlines also has a reputation for being very responsive and helpful to their customers.

5. Common Questions Asked to United Airlines Customer Service

Here are some of the most common questions that United Airlines customer service representatives receive:

– How do I change my flight?
– What is your baggage policy?
– What is the status of my flight?
– How do I earn and redeem MileagePlus miles?
– What do I do if my flight is delayed or cancelled?

6. United Airlines Customer Service Feedback

United Airlines is always looking for ways to improve their customer service. If you’ve recently interacted with their customer service department, you may receive a survey asking for feedback about your experience.

Alternatively, you can provide feedback through their website or social media channels. United Airlines takes customer feedback seriously and uses it to make improvements to their customer service.

7. How United Airlines Customer Service Can Help You

United Airlines customer service representatives are available to help you with a wide range of issues. Whether you need to change your flight, inquire about baggage policies, or have any other questions or concerns, they are there to assist you.

In addition to providing assistance with specific issues, they can also offer general advice and guidance about traveling with United Airlines. They can help you find the best deals, make the most of your MileagePlus membership, and more.

8. United Airlines Customer Service Tips

If you need to contact United Airlines customer service, there are a few tips that can help ensure a positive experience:

– Be prepared with your flight information and any questions or concerns you have.
– Be patient and polite, even if you’re frustrated or upset.
– Take notes during your conversation so you can refer back to them if needed.
– Follow up via email or social media if necessary.

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9. United Airlines Customer Service Resources

If you need additional information or resources about United Airlines customer service, here are a few helpful links:

– United Airlines Contact Us Page: https://www.united.com/en/us/contact-us/
– United Airlines Customer Support Center: https://www.united.com/en/us/customer-support/
– United Airlines Twitter Account: https://twitter.com/united

10. Conclusion

In conclusion, United Airlines customer service is available 24/7 and offers a wide range of assistance to customers. Whether you need to change your flight, inquire about baggage policies, or have any other questions or concerns, they are there to help you. By following the tips and resources provided in this article, you can ensure a positive experience when contacting United Airlines customer service.

Frequently Asked Questions

Find answers to some of the most commonly asked questions about United Airlines customer service hours.

What are the customer service hours of United Airlines?

United Airlines customer service is available 24/7 to assist you with your travel needs. Whether you need help with booking a flight, changing your itinerary, or resolving an issue, you can contact United Airlines customer service at any time, day or night. You can reach them via phone, email, or live chat on the United Airlines website.

While United Airlines customer service is available around the clock, wait times may vary depending on the time of day and the volume of calls. If you need assistance during peak travel periods, such as holidays or weekends, it is recommended to reach out to United Airlines customer service as early as possible to avoid long wait times.

Can I contact United Airlines customer service outside of business hours?

Yes, United Airlines customer service is available 24/7 to assist you with your travel needs. Whether you need to make changes to your itinerary, check flight status, or resolve an issue, you can contact United Airlines customer service at any time of the day or night. You can reach them via phone, email, or live chat on the United Airlines website.

However, it is important to keep in mind that wait times may vary depending on the volume of calls and the time of day. If you need assistance during peak travel periods, such as holidays or weekends, it is recommended to reach out to United Airlines customer service as early as possible to avoid long wait times.

What is the best time to contact United Airlines customer service?

United Airlines customer service is available 24/7 to assist you with your travel needs. However, the best time to contact them may vary depending on your specific needs and the volume of calls. If you need to make changes to your itinerary or check flight status, it is recommended to contact United Airlines customer service during non-peak hours, such as early morning or late evening.

If you need assistance during peak travel periods, such as holidays or weekends, it is recommended to reach out to United Airlines customer service as early as possible to avoid long wait times. You can also try contacting them via email or live chat on the United Airlines website to avoid phone wait times.

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What is the average wait time to reach United Airlines customer service?

The average wait time to reach United Airlines customer service may vary depending on the time of day and the volume of calls. During peak travel periods, such as holidays or weekends, wait times may be longer than usual. On average, wait times may range from a few minutes to over an hour.

If you need to reach United Airlines customer service during peak travel periods, it is recommended to reach out to them as early as possible to avoid long wait times. You can also try contacting them via email or live chat on the United Airlines website to avoid phone wait times.

What other options do I have if I cannot reach United Airlines customer service?

If you are unable to reach United Airlines customer service via phone, email, or live chat, there are other options available to you. You can try reaching out to United Airlines via their social media channels, such as Twitter or Facebook. Many airlines also have dedicated customer service accounts on social media that can assist you with your travel needs.

If you are still unable to reach United Airlines customer service, you can try contacting your travel agent or the airport directly for assistance. If you are experiencing an emergency or need immediate assistance, you can also contact the United Airlines emergency response team, which is available 24/7.

United — Day in the life: customer service representative


In conclusion, if you are in need of assistance with United Airlines customer service, it’s important to know their hours of operation. While United Airlines offers 24/7 customer service, not all methods of contact have the same availability. It’s important to check the hours of operation for the specific method you plan to use, such as phone or email.

Remember that United Airlines customer service representatives are there to assist you with any questions or concerns you may have. Whether you need assistance with booking a flight or making changes to an existing reservation, they are available to help. So don’t hesitate to reach out and take advantage of their services.

Lastly, it’s important to be patient and understanding when reaching out to customer service. With high call volumes and complex issues, wait times may be longer than expected. However, by remaining calm and polite, you can help ensure a positive experience for both yourself and the customer service representative assisting you.

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