Is Alaska Airlines Better Than United?

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Chief Editor of - Elite Fly USA

If you’re planning a trip and debating between Alaska Airlines and United, you’re not alone. Both airlines offer similar routes and amenities, but which one is truly superior? In this article, we’ll examine the strengths and weaknesses of each airline, so you can make an informed decision and have the best possible travel experience.

Is Alaska Airlines Better Than United?

Is Alaska Airlines Better Than United?

1. Fleet and Routes

Alaska Airlines and United Airlines both have an extensive fleet and network of routes. Alaska Airlines operates a fleet of 166 planes, while United Airlines has 779 planes in its fleet. However, Alaska Airlines has a more focused route network, serving mainly the West Coast and Hawaii, while United Airlines has a larger global reach.

Alaska Airlines has a strong presence in the Pacific Northwest, with hubs in Seattle, Portland, and Anchorage. It also has a significant presence in California, serving cities such as Los Angeles, San Francisco, and San Diego. United Airlines, on the other hand, has hubs in major cities such as Chicago, Houston, and Newark, and serves destinations around the world.

2. Cabin Comfort

Both airlines offer a range of cabin classes, including economy, premium economy, and business class. Alaska Airlines offers a comfortable and stylish cabin with amenities such as power outlets, Wi-Fi, and in-flight entertainment. Its premium class, called First Class, offers wider seats, more legroom, and complimentary meals and drinks.

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United Airlines also offers a comfortable cabin with amenities such as power outlets, Wi-Fi, and in-flight entertainment. Its premium class, called Polaris, offers a lie-flat bed, direct aisle access, and a restaurant-quality menu.

3. Baggage Policy

Baggage policy is an important consideration for many travelers. Alaska Airlines allows passengers to check two bags for free on all flights, while United Airlines allows one free checked bag on domestic flights and two free checked bags on international flights.

Both airlines have weight and size restrictions for carry-on and checked bags, so it’s important to check their policies before traveling.

4. Loyalty Programs

Alaska Airlines’ loyalty program is called Mileage Plan, which allows members to earn miles for flights, hotel stays, car rentals, and more. Members can redeem miles for flights, upgrades, and other rewards.

United Airlines’ loyalty program is called MileagePlus, which allows members to earn miles for flights, hotel stays, car rentals, and more. Members can redeem miles for flights, upgrades, and other rewards.

5. Customer Service

Customer service is a crucial aspect of any airline experience. Alaska Airlines has a reputation for friendly and helpful customer service, with a team of dedicated employees who are available to assist passengers with any questions or concerns.

United Airlines also has a strong commitment to customer service, with a team of dedicated employees who are available to assist passengers with any questions or concerns.

6. On-Time Performance

On-time performance is an important factor for many travelers, as delays and cancellations can disrupt travel plans. According to FlightStats, Alaska Airlines has a 79% on-time performance rate, while United Airlines has a 78% on-time performance rate.

It’s worth noting that on-time performance can vary depending on the season, weather conditions, and other factors.

7. In-Flight Entertainment

In-flight entertainment is an important consideration for many travelers, especially on long-haul flights. Alaska Airlines offers a range of movies, TV shows, and music through its in-flight entertainment system.

United Airlines also offers a range of movies, TV shows, and music through its in-flight entertainment system. In addition, United Airlines offers Wi-Fi on most of its flights for a fee.

8. Safety Record

Safety is a top priority for any airline. Alaska Airlines has a strong safety record, with no fatal accidents in its history. United Airlines also has a strong safety record, with no fatal accidents in recent years.

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Both airlines have rigorous safety standards and procedures in place to ensure the safety of their passengers and crew.

9. Price

Price is always a consideration when choosing an airline. Alaska Airlines and United Airlines both offer competitive pricing for their flights, with fares varying depending on the destination, time of year, and other factors.

It’s important to compare prices and consider any additional fees, such as baggage fees and seat selection fees, when choosing an airline.

10. Conclusion

In conclusion, both Alaska Airlines and United Airlines offer a range of amenities and services to their passengers. Alaska Airlines has a more focused route network and a reputation for friendly customer service, while United Airlines has a larger global reach and a strong commitment to safety.

Ultimately, the choice between the two airlines will depend on the individual traveler’s needs and preferences, including factors such as destination, price, and loyalty program.

Frequently Asked Questions

What are the differences in the baggage policies between Alaska Airlines and United?

Alaska Airlines allows for one carry-on bag and one personal item, as well as up to two checked bags for free. United also allows for one carry-on and one personal item, but only allows for one free checked bag. Additional bags on both airlines will incur fees.

Overall, Alaska Airlines may be a better option for those traveling with more luggage, as they allow for more free checked bags.

Which airline has more comfortable seating, Alaska Airlines or United?

Alaska Airlines and United both offer various seating options, including basic economy, standard economy, and premium classes. However, Alaska Airlines has been recognized for their comfortable seats, which offer more legroom and wider seats than United’s economy class.

If comfort is a top priority, Alaska Airlines may be the better option.

What are the customer satisfaction ratings for Alaska Airlines and United?

According to recent customer satisfaction surveys, Alaska Airlines ranks higher than United in overall customer satisfaction. Alaska Airlines has been recognized for their friendly staff, on-time performance, and overall travel experience.

While United has also made strides in improving their customer service, Alaska Airlines may be the better choice for those looking for a more positive travel experience.

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Which airline offers more destinations and routes, Alaska Airlines or United?

United is a larger airline than Alaska Airlines and offers more destinations and routes. They have a larger international presence and fly to more countries than Alaska Airlines.

However, Alaska Airlines has a strong presence in the Pacific Northwest and Alaska, and offers flights to popular destinations such as Hawaii and Mexico. Depending on your travel needs, either airline may be a better option.

What are the differences in pricing between Alaska Airlines and United?

Both Alaska Airlines and United offer competitive pricing for their flights, and prices can vary depending on the route, time of year, and other factors. However, Alaska Airlines has been recognized for offering lower fares on average than United.

If cost is a top consideration, Alaska Airlines may be the better option. However, it’s always a good idea to compare prices for your specific travel needs before booking a flight.

Best First Class Airline Comparison: Alaska, American, Delta, & United


After comparing Alaska Airlines and United, it is clear that Alaska Airlines is the better option. With its consistently high rankings in areas such as on-time performance, customer satisfaction, and baggage handling, it is no surprise that many travelers prefer Alaska Airlines. Additionally, the airline’s commitment to sustainability and community involvement sets it apart from its competitors.

While United also has its strengths, such as a larger route network and more international destinations, the overall experience and customer satisfaction on Alaska Airlines is unmatched. From the friendly and helpful staff to the comfortable and spacious seating, Alaska Airlines truly goes above and beyond to ensure a positive travel experience for its passengers.

In conclusion, if you are looking for a reliable and enjoyable airline experience, Alaska Airlines is the way to go. With its top-notch performance and commitment to sustainability, you can feel good about choosing Alaska Airlines for your next trip. Say goodbye to stressful travel and hello to a smooth and pleasant journey with Alaska Airlines.

adminChief Editor of - Elite Fly USA

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