Can I Get A Refund On My United Airlines Ticket?

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Chief Editor of - Elite Fly USA

Are you stuck with a United Airlines ticket that you can no longer use? Maybe your plans have changed, or unforeseen circumstances have come up. The good news is that you may be able to get a refund on your ticket. However, the process can be a bit confusing, and there are some important things you need to know before you start the refund process. In this article, we’ll guide you through the steps you need to take to get a refund on your United Airlines ticket. So, let’s get started!

Can I Get a Refund on My United Airlines Ticket?

**Can I Get a Refund on My United Airlines Ticket?**

If you have booked a flight with United Airlines, you may be wondering if it is possible to get a refund on your ticket. Whether you have changed your travel plans or have encountered an unexpected situation, United Airlines does offer refunds in certain circumstances. In this article, we will discuss the different scenarios in which you can request a refund from United Airlines.

**Refundable vs. Non-Refundable Tickets**

Before we dive into the refund process, it is important to understand the difference between refundable and non-refundable tickets. Refundable tickets are more expensive but offer more flexibility. They allow you to cancel your flight and receive a full refund at any time before departure. On the other hand, non-refundable tickets are cheaper but come with restrictions. You can cancel your flight, but you will not receive a refund. Instead, you will receive a credit that you can use towards a future flight with United Airlines.

**Refunds for Cancelled Flights**

If United Airlines cancels your flight, you are entitled to a full refund of your ticket price. This applies to both refundable and non-refundable tickets. You can request a refund online or by calling United Airlines customer service. Keep in mind that if you booked your flight through a third-party website, you may need to contact them directly to request a refund.

**Refunds for Changes to Your Itinerary**

If you need to change your travel plans, United Airlines offers different options depending on the type of ticket you purchased. If you have a refundable ticket, you can cancel your flight and receive a full refund. If you have a non-refundable ticket, you can make changes to your itinerary, but you will not receive a refund. Instead, you will receive a credit that you can use towards a future flight with United Airlines.

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**Refunds for Medical Emergencies**

In case of a medical emergency, United Airlines offers refunds on a case-by-case basis. You will need to provide documentation of your situation, such as a doctor’s note, and contact United Airlines customer service to request a refund. Keep in mind that this process can take some time, so it is best to contact them as soon as possible.

**Refunds for Death in the Family**

If you need to cancel your flight due to a death in the family, United Airlines offers refunds on a case-by-case basis. You will need to provide documentation of your situation, such as a death certificate, and contact United Airlines customer service to request a refund. Keep in mind that this process can take some time, so it is best to contact them as soon as possible.

**Refunds for Military Deployment**

If you are a member of the military and are called to active duty, United Airlines offers refunds on a case-by-case basis. You will need to provide documentation of your deployment, such as military orders, and contact United Airlines customer service to request a refund.

**How to Request a Refund**

To request a refund from United Airlines, you can do so online or by calling their customer service. If you booked your flight through a third-party website, you may need to contact them directly to request a refund. When requesting a refund, be sure to have your ticket information and any relevant documentation ready.

**Processing Time for Refunds**

The processing time for refunds varies depending on the type of ticket and the reason for the refund. Refunds for cancelled flights are typically processed within 7-10 business days, while refunds for other reasons may take longer. Keep in mind that it can take up to two billing cycles for the refund to appear on your credit card statement.

**Benefits of Refundable Tickets**

While refundable tickets are more expensive, they offer more flexibility and peace of mind. If your travel plans change, you can cancel your flight and receive a full refund. This can save you money in the long run, especially if you have to make changes to your itinerary frequently.

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**Conclusion**

In conclusion, United Airlines does offer refunds in certain circumstances, such as cancelled flights, medical emergencies, and death in the family. If you need to request a refund, be sure to have your ticket information and any relevant documentation ready. Refundable tickets offer more flexibility and peace of mind, but they are more expensive. Non-refundable tickets come with restrictions, but they are cheaper. Consider your travel plans carefully when booking a flight with United Airlines.

Frequently Asked Questions

Here are some commonly asked questions about United Airlines ticket refunds:

What are United Airlines’ refund policies?

United Airlines allows refunds in certain situations, such as for tickets canceled within 24 hours of booking or for flights that are delayed or canceled by the airline. If you purchased a non-refundable ticket, you may be able to receive a refund depending on the fare rules associated with your ticket. In some cases, you may be able to receive a credit for future travel instead of a refund.

To request a refund, you can visit United Airlines’ website or contact their customer service department.

What happens if I cancel my United Airlines flight?

If you cancel your United Airlines flight, you may be eligible for a refund depending on the fare type and the timing of your cancellation. If you cancel a non-refundable ticket, you may be able to receive a credit for future travel instead of a refund. United Airlines may also charge a fee for canceling your ticket.

To cancel your United Airlines flight, you can do so online through their website or by contacting their customer service department.

What if my United Airlines flight is delayed or canceled?

If your United Airlines flight is delayed or canceled by the airline, you may be eligible for a refund. United Airlines also offers the option to rebook your flight for a different time or date. If you choose to rebook, there may be additional fees or fare differences to pay.

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To request a refund or rebook your flight, you can visit United Airlines’ website or contact their customer service department.

Can I get a refund on a non-refundable United Airlines ticket?

While United Airlines’ non-refundable tickets are typically not eligible for refunds, there are some situations where you may be able to receive a refund or credit for future travel. For example, if your flight is delayed or canceled by the airline, you may be eligible for a refund or rebooking. Additionally, if you cancel your non-refundable ticket within 24 hours of booking, you may be able to receive a refund.

To request a refund or credit for a non-refundable United Airlines ticket, you can visit their website or contact their customer service department.

How long does it take to receive a refund from United Airlines?

The amount of time it takes to receive a refund from United Airlines depends on the payment method you used when purchasing your ticket. If you paid with a credit or debit card, it may take 7-20 business days for the refund to appear on your account. If you used another payment method, the refund may take longer to process.

If you have not received your refund within the expected timeframe, you can contact United Airlines’ customer service department for further assistance.

How to Get a United Airlines Refund When Booking with an OTA (works for other airlines too!)


In conclusion, United Airlines offers a refund under certain circumstances, such as flight cancellations or significant schedule changes. If you are eligible for a refund, you can request it online or by contacting United Airlines customer service.

It is important to note that United Airlines also offers flexible booking options that allow you to change your travel plans without penalties. This includes the ability to change your flight date or time, as well as the option to cancel your trip and receive a travel credit.

Overall, while getting a refund on your United Airlines ticket may depend on your specific situation, the airline provides various options to help you adjust your travel plans and ensure a hassle-free experience.

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