Does United Airlines Charge For Emotional Support Animals?

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Chief Editor of - Elite Fly USA

For many people, emotional support animals can provide much-needed comfort and support while traveling. However, in recent years there has been some confusion about whether airlines can charge passengers for bringing their emotional support animals on board. Specifically, many people are wondering: does United Airlines charge for emotional support animals?

The short answer is yes, United Airlines does charge for emotional support animals. However, the specifics of the policy can be a bit complicated, and there are some exceptions to the rule. In this article, we’ll take a closer look at United’s policy on emotional support animals and explore some common questions and concerns that passengers might have.

Does United Airlines Charge for Emotional Support Animals?

Does United Airlines Charge for Emotional Support Animals?

If you are a frequent flyer with United Airlines, you may be wondering if they charge for emotional support animals. This is a common question as many airlines have recently changed their policies regarding emotional support animals due to the increase in passengers traveling with them. In this article, we will cover everything you need to know about United Airlines’ policy on emotional support animals.

What are Emotional Support Animals?

Emotional support animals (ESAs) are animals that provide comfort and support to individuals with mental or emotional disabilities. These animals are not trained to perform specific tasks like service animals, but their presence alone can help alleviate symptoms of anxiety, depression, and other mental health issues.

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Types of Emotional Support Animals

ESAs can include a wide variety of animals such as dogs, cats, rabbits, birds, and even miniature horses. The type of animal used as an ESA depends on the individual’s needs and preferences.

Documentation Required for Emotional Support Animals

United Airlines requires passengers traveling with an ESA to provide documentation from a licensed mental health professional stating that the animal is necessary for their mental or emotional well-being. This documentation must be submitted at least 48 hours before the flight departure.

United Airlines Policy on Emotional Support Animals

United Airlines allows passengers to bring emotional support animals on their flights free of charge. However, there are certain requirements that must be met in order for the animal to travel with the passenger.

Animal Requirements

The animal must be well-behaved and under control at all times. It must also be able to fit in the space provided by the passenger’s seat or on the floor in front of them. United Airlines does not allow ESAs to sit in the aisle or block emergency exits.

Documentation Requirements

As previously mentioned, passengers must provide documentation from a licensed mental health professional stating that the animal is necessary for their mental or emotional well-being. The documentation must be current and submitted at least 48 hours before the flight departure.

Additional Requirements

Passengers must also sign a form acknowledging the animal’s behavior and that they are responsible for any damages caused by the animal. The animal must also be up to date on all required vaccinations and health certificates.

Benefits of Emotional Support Animals

Traveling with an emotional support animal can provide many benefits for individuals with mental or emotional disabilities. The animal’s presence can help reduce anxiety and stress, and provide a sense of comfort and security during the flight.

Benefits for United Airlines

Allowing emotional support animals on flights can also benefit United Airlines. It can help attract customers who require the use of an ESA and provide a more comfortable and accommodating experience for all passengers.

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Conclusion – United Airlines Policy on Emotional Support Animals

United Airlines allows passengers to bring emotional support animals on their flights free of charge, as long as certain requirements are met. The animal must be well-behaved and under control at all times, and passengers must provide documentation from a licensed mental health professional stating that the animal is necessary for their mental or emotional well-being. Traveling with an emotional support animal can provide many benefits for individuals with mental or emotional disabilities and can also benefit United Airlines.

Frequently Asked Questions

Here are some common questions related to emotional support animals and United Airlines.

What is an emotional support animal (ESA)?

An emotional support animal (ESA) is a pet that provides therapeutic support to an individual with a mental or emotional disability. ESAs are not considered service animals and are not trained to perform specific tasks.

However, they are protected under the Fair Housing Act and the Air Carrier Access Act, which allow individuals with disabilities to have their ESAs with them in their home and on flights, respectively.

What is United Airlines’ policy on emotional support animals?

United Airlines allows emotional support animals to travel with their owners in the cabin of the aircraft, free of charge. However, the airline requires passengers to provide documentation from a licensed mental health professional and to give 48 hours’ notice before their flight.

Additionally, United Airlines has specific guidelines for the size and behavior of emotional support animals, and they reserve the right to refuse transport to any animal that poses a safety or health risk.

Does United Airlines charge a fee for emotional support animals?

No, United Airlines does not charge a fee for emotional support animals. However, passengers are required to provide proper documentation and to follow the airline’s guidelines for traveling with an ESA.

If the animal does not meet the requirements or poses a safety risk, United Airlines may charge a fee to transport the animal as cargo or refuse to transport the animal altogether.

What kind of documentation is required for an emotional support animal on United Airlines?

United Airlines requires passengers to provide a letter from a licensed mental health professional that confirms the passenger’s need for an emotional support animal. The letter must be dated within the past year and include the professional’s contact information and license number.

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The letter must also state that the passenger has a mental or emotional disability and that the emotional support animal is necessary for the passenger’s well-being during travel.

What are the guidelines for emotional support animals on United Airlines flights?

United Airlines requires emotional support animals to be well-behaved and under control at all times. The animal must be able to fit at the passenger’s feet, under the seat in front of them, or on their lap without obstructing the aisle.

The airline also prohibits certain types of animals from traveling as emotional support animals, including insects, snakes, and rodents. Additionally, the animal must be trained to behave appropriately in a public setting and not pose a threat to other passengers or crew members.

United Airlines adopts new rules for emotional support animals


In conclusion, United Airlines does not charge any additional fees for emotional support animals. However, it is important to note that there are specific guidelines and regulations that must be followed when traveling with an emotional support animal. These guidelines include proper documentation and training for the animal, as well as adhering to any size or breed restrictions set by the airline.

It is also important to remember that emotional support animals are not the same as service animals, which have different regulations and requirements. If you have any questions or concerns about traveling with an emotional support animal, it is recommended that you contact United Airlines directly for more information.

Overall, United Airlines recognizes the importance of emotional support animals for those who require them and strives to make the travel experience as comfortable and seamless as possible for both the passenger and their animal companion.

adminChief Editor of - Elite Fly USA

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